Last updated: March 2026
1. Introduction
Sympa Tours ('we', 'us', 'our') operates the website and services.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.
2. Information Collection and Use
We collect several different types of information for various purposes:
- Personal Data: Name, email address, phone number, physical address
- Booking Information: Tour preferences, dates, number of persons
- Payment Information: Credit card or payment method details
- Usage Data: Browser type, pages visited, time on pages, IP address
3. Use of Data
Sympa Tours uses the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
4. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Cookies
We use cookies to enhance your experience on our website.
Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can choose to disable cookies through your browser settings, but this may affect your experience.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us.
This privacy policy applies only to our website. If you click on a third-party link, you will be directed to that third party's site, and we are not responsible for their privacy practices.
7. Children's Privacy
Our services are not directed to anyone under the age of 18.
We do not knowingly collect personal data from children under 18.
If we become aware that a child has provided us with personal data, we take steps to delete such information.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
9. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.
You can request deletion of your data at any time by contacting us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time.
We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@sympatours.com
Phone: +212623599407 / 0652434241
Address: Tinjdad, Errachidia, Morocco